Privacy Policy JPM Dogtraining Last Updated: July 15, 2025 This Privacy Policy explains how JPM Dogtraining ("we," "us," or "our") collects, uses, and protects your personal data when you use our website at www.jpmdogtraining.com and our dog training services. We comply with GDPR and the UK Data Protection Act 2018. By using our services, you agree to this policy. 1. Information We Collect We collect information to provide and improve our services: Information You Provide: Your name, contact details (email, phone, address), dog's details (name, breed, age, behaviour, health relevant to training), and payment information (processed by secure third parties). You provide this when you inquire, book, or communicate with us. Information We Collect Automatically: Your IP address, browser type, device information, and website usage (pages visited, time spent). We collect this via cookies and similar technologies (see Section 5).
2. How We Use Your Information We use your data to: Deliver Services: Manage bookings, schedule sessions, and send service-related communications. Communicate: Respond to inquiries and provide customer support. Improve: Enhance our website and services based on usage patterns. Comply: Meet legal obligations and resolve disputes. Market (with consent): Send newsletters or promotions if you've opted in (you can opt out anytime). Secure: Protect our systems and data. 3. Our Lawful Basis for Processing We process your data based on: Contract: To provide the dog training services you've purchased. Consent: For marketing, where you've explicitly agreed. You can withdraw consent anytime. Legitimate Interests: For website analytics and service improvement, balancing our interests with your rights. Legal Obligation: When required by law.
4. Data Security
We use technical and organisational measures (like SSL, secure servers, firewalls) to protect your data from unauthorised access or loss. While we strive for security, no online transmission is 100% secure.
5. Cookies & Tracking
Our website uses cookies (small text files on your device) to:
Ensure essential website functions.
Analyze website traffic (e.g., Google Analytics) to improve performance.
Remember your preferences.
Potentially deliver more relevant advertising.
Our cookie banner allows you to manage your preferences and consent. You can also control cookies via your browser settings.
6. Sharing Your Information
We do not sell or rent your personal data. We only share it with:
Service Providers: Trusted third parties (e.g., payment processors, hosting) who help us operate, under strict confidentiality agreements.
Legal Requirements: If required by law or government agencies.
Business Transfers: In case of a merger or sale, with appropriate safeguards.
7. Your Rights
You have rights over your data, including:
Access: Request a copy of your data.
Rectification: Correct inaccurate data.
Erasure: Request deletion of your data ("right to be forgotten").
Restrict Processing: Limit how we use your data.
Data Portability: Receive your data in a usable format.
Object: Oppose certain types of processing, like direct marketing.
Withdraw Consent: If we rely on your consent, you can withdraw it.
To exercise these rights, please contact us. We'll respond within one month.
8. Data Retention
We keep your data only as long as necessary for the purposes collected or as required by law (e.g., tax records).
9. Other Websites & Children's Privacy
External Links: Our policy doesn't cover other websites linked from ours. Please check their privacy policies.
Children: Our services aren't for children under 13. We don't knowingly collect their data.
10. Changes to This Policy
We may update this policy. Changes will be posted here with an updated "Last Updated" date.
11. Contact Us
For questions, concerns, or to exercise your rights, please contact us:
JPM Dogtraining
93 Micklehouse Road, Glasgow, G69 6TG
jpmdogtraining@gmail.com
07471527180
You can also complain to the ICO (Information Commissioner's Office) at ico.org.uk.